How Can We Help?

🚫 App Won't Open (Double-click doesn't work)

Solution:

1. Right-click on the app
2. Click "Open"
3. Click "Open" again in the dialog
4. This is only needed the first time!

⚠️ "App is Damaged" Message

Solution:

Open Terminal and run this command:

Or drag the app onto this command:

📁 Files Not Loading

Check:

• Are files hidden? (names starting with .)
• Is the folder empty?
• Try clicking "Refresh" button

Solution:

Use the "Browse..." button instead of drag & drop

❌ Rename Failed

Possible causes:

• Files are currently open in another app
• Duplicate filenames
• No write permission for the folder

Solution:

1. Close any files you're trying to rename
2. Ensure names are unique
3. Check folder permissions

↩️ Undo Not Working

Note: Undo only works immediately after renaming

• Can't undo after closing the app
• Only works for the most recent operation

🐌 App Running Slow

Tips:

• Work with 500-1000 files at a time
• Close other applications
• Ensure enough free RAM

Benchmarks:

• 100 files: Instant
• 1,000 files: 5-10 seconds
• 5,000 files: 30-60 seconds